Recent mood
Recent mood is split: five-star stories about careful crews next to fresh notes about surprise fees.
Reasons to pause
Estimates have a pattern of growing.Why it matters
Several customers read final bills a few hundred dollars over the phone quote.Move-day fees were not always disclosed.Why it matters
Long-carry and stair fees appeared after loading, when it is hardest to push back.Busy-season windows slip.Why it matters
A moved window can cascade into elevator bookings, time off work, and lease timing.
Questions to ask before paying
- Will you give me a binding, not-to-exceed quote in writing before move day?
- What is the complete fee list — long carry, stairs, shuttle, materials — and who approves any addition?
- How do you confirm the arrival window during your busy season, and what happens if it moves?
What to get in writing
- Get the itemized quote and the full fee schedule in one written document before you book.
- Have them confirm building access details — stairs, elevator, parking, walk distance — so nothing becomes a move-day fee.
- Ask for the arrival window in writing the day before, and keep the crews: the care notes are the real thing.
Alternatives to consider
- Boise Bench Moving Co.Similar care notes with fewer estimate complaints.
- Sawtooth Haul & PackWorth a second quote for peak-season dates.
- Table Rock MoversGood comparison for smaller local moves.
Based on 143 public customer reviews and publicly available information we reviewed · 2026-07-03
How Trusty gets there: he confirms the exact business, follows the reviews and public details that matter, and brings back one clear read on where the pattern points. If something still feels off, pause before you pay and ask another question.